(Archived) Staff Pharmacist

About Us:

At Cerebral, we’re on a mission to improve access to long-term, high-quality mental health care for all. We believe that everyone, everywhere deserves to get the care they need. And how are we doing this? By making care convenient and accessible and tackling the stigma that surrounds mental illness.

Since launching in January 2020, we have gone from a team of 5 to over 2,500 team members across the United States and in the United Kingdom working hand-in-hand to transform access to high-quality mental health care at scale. Our team will not stop building, growing, and iterating until everyone, everywhere can access high-quality mental health care without the high cost, long wait times, and stigma. Simone Biles, world champion gymnast and mental health advocate, joined Cerebral as our Chief Impact Officer to help further our mission.

We are the fastest mental health company ever to achieve unicorn status, having raised over $462 million and achieving a valuation of $4.8 billion in under two years. Cerebral’s investors include SoftBank Venture Fund 2, Silver Lake, Access Industries, Bill Ackman, Chris Burch, WestCap, and Oak HC/FT.

It is just the beginning for Cerebral, and we need your help as we transform access to high-quality mental health care in the United States and beyond.

• Client-first focus - Put wellbeing & needs of clients first, applying the highest standard of care
• Results and data-driven - Use evidence-based practices & proprietary data to optimize care
• Ownership - Ownership of patient outcomes, incl. proactive mgmt. of treatment plan
• Mission-drive experimentation - Embrace innovative initiatives through cross-training across specialties & new modalities
• Lead with empathy - Ensure that all client interactions are characterized by authentic empathy & compassion
• Deep, hands-on leadership - Leaders work collaboratively & in-depth with cross-disciplinary care teams to provide holistic treatment

How you will contribute:

• Provide clients with an exceptional experience from start to finish when obtaining new and refill prescription medications
• Engage in medication consultations and be well versed in everything from potential side effects to the components of drugs
• Utilize a combination of metrics, interviews, stakeholder strategy, and market data to assist with the product roadmap
• Work closely with other stakeholders to ensure proper and timely delivery of medications through appropriate reconciliation of claims
• Demonstrate a mix of intelligence, integrity, domain knowledge, verbal agility, and diplomacy which allows you to rapidly earn the trust of the organization
• Take ownership of OKRs, KPIs and their drivers, while meeting SLAs
• Inspire, champion, and coach staff as the need arises

The Role:

• This role will be responsible for supporting the overall daily operations and supervision of the pharmacy department including but not limited to operational and clinical services. Such services include, but are not limited to supervising staff, purchasing, preparation and distribution of drugs, clinical oversight and interaction with medical staff, and oversight of appropriate / timely submission/reconciliation of drug claims.
• Who are you? Great question. You love to provide exceptional customer service while building and optimizing operations. You’re willing to roll up your sleeves and get your hands dirty. You have a deep understanding of the pharmacy industry from retail to mail order and systems. Most importantly, you are driven by a desire to advance the patient experience in the healthcare space.

Qualifications:

Required:

• 3+ years of experience in a retail and/or mail-order pharmacy environment.
• Licensed pharmacist requires graduating from a college or school of pharmacy accredited by the Accreditation Council for Pharmacy Education (ACPE), such as a Doctor of Pharmacy Program (D.) program and passing the North American Pharmacist Licensure Exam, or NAPLEX
• Must hold a current unrestricted pharmacist license in the state of Florida
• Strong command of logistics, inventory management, and pharmacy management systems

Preferred:

• To have or willingness to obtain multiple state licenses
• Call center experience
• Ability to navigate or familiarity with EMR systems
• Past supervisory or leadership experience a plus