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Other links at Podcasts |
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Interview with David B. Nash, MD, MBA, FACP, Professor and Chairman of the Department of Health Poli
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David B. Nash, MD, MBA, FACP, Professor and Chairman of the Department of Health Policy at Jefferson Medical College of Thomas Jefferson University of Philadelphia author/editor of 17 books, and repeatedly named by Modern Healthcare to the top 100 most powerful persons in healthcare list is interviewed about his latest book, Practicing Medicine in the 21st Century, published by the American College of Physician Executives, www.acpe.org
In this 20-minute podcast interview with Nancy Collins, Publisher of The Journal of Medical Practice Management, Dr. Nash discusses the challenges facing physicians today, the characteristics of an ideal practice, how physicians can improve the quality of their care, how physicians can prepare for pay-for-performance (P4P) and the extra training that physicians might find useful in the new era of medical practice.
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Practical Tips for Marketing Your Practice with Dr. Neil Baum
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Interview with Urologist Dr. Neil Baum. Discussion includes topics such as grass roots marketing efforts such as newspaper, radio, TV and local community organizations; The difference between marketing and public relations; Affordable or "shoestring" marketing techniques; Exceeding patient expectations; Effective use of email and Web sites for communication with patients and patient satisfaction; Reasons for and dealing with patient defection; Time saving techniques to see more patients per day; Strategies for physicians with a shrinking population base; Working with non-medical professionals for referrals.
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The Importance of Follow-Up: Why Is It My Responsibility?
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By Veronica McGrath, M.S. Like poor communication, poor office management can create ill-will among patients and can actually contribute to negligence itself. It is imperative that every office have a system for tracking test results and referrals to ensure that patients do not "fall though the cracks". There are several types of effective tracking systems. But, the key to a good follow-up system is to use the system.
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The Role of the Medical Office Manager
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Interview with Richard Blanchette, Executive Director, PAHCOM (Professional Association for Health Care Office Management). Mr. Blanchette describes the day-to-day responsibilities of the office manager, the mission of PAHCOM in its support of physicians and medical practices, guidelines for physicians on hiring a qualified office manager, physician "partnering" with the office manager and the future of the profession of medical office management. More info can be found at www.pahcom.com.
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