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Other links at Podcasts |
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Podcast: The Patient-Centered Medical Home: How to Advance Patient Care Through Technology with Jim
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In this 20-minute podcast, <span style="font-weight: bold;">Jim Stape, Practice Manager at Gilbert Center for Family Medicine</span> in Gilbert, Arizona, <a href="http://www.gilbertcenter.net" target="_blank">www.gilbertcenter.net</a> discusses the lessons learned by their small practice in applying for, and successfully gaining, NCQA patient-centered medical home recognition. He covers why the practice executives thought that they could achieve NCQA patient-centered medical home recognition, how and why incorporate Health IT to measure and report on care-giving activities, the tools and processes that have been especially helpful to them, the top benefits to the patients, and words of wisdom (and encouragement) for other small practices applying for the PCMH recognition. This podcast accompanies the excellent article that Jim Stape wrote for the Nov/Dec issue of The Journal of Medical Practice Management. For listeners who want a free copy of this issue, send an email to info@greenbranch.com.
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Interview with Rita Schwab, CPCS, CPMSM of the Cleveland Clinic Foundation and founder of MSSP Nexus
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The MSSPNexus web site and blog were created to support and publicize the vital work of the medical staff services profession. It focuses on news and information for medical staff service professionals and others who work in healthcare management, medical staff administration, quality, accreditation, law and provider credentialing.
Discussion includes the importance of blogging in providing news and information for medical administrators; credentialing physicians; examples of "phony doctors" and how the credentialing process helped expose them; the role of blogging for physicians and hospitals in the future; characteristics of a good blog; validity of information on the Internet and how medical blogging is self-correcting.
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Innovative Ways to Boost Morale In Your Practice by Laura Sachs Hills
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Employees with high morale are likely to work harder, contribute more to your practice, and stay with you. With a little ingenuity, almost anyone can come up with affordable, effective morale boosters that can add fun and excitement to your practice. This podcast suggests tried-and-true morale boosting techniques to be used with your staff, such as meeting enhancements, contests, and outings.
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Podcast: Interview with Linda A.Brown, CMA, (AAMA) President of the American Association of Medical
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In this 20-minute podcast interview, Linda A.Brown, CMA, (AAMA) President of the American Association of Medical Assistants discusses the varied and important roles a medical assistant can have in a medical practice -- both from a clinical and an administrative perspective. Also, In its March 2008 issue, the Journal of Medical Practice Management published "Roles for CMAs (AAMA) Enhance Quality and Effectiveness of Care." The article explains how employing the CMA (AAMA) is "proving to be a cost-effective way of providing high-quality care." The article also describes a new frontier for the profession, detailing how researchers are exploring new roles for the CMA (AAMA) that will enhance efficiency and patient compliance. Those interested in a copy of the article can contact Greenbranch Publishing at <a href="mailto:info@greenbranch.com">info@greenbranch.com</a>.<br />American Association of Medical Assistants<br /><a href="http://www.aama-ntl.org">www.aama-ntl.org</a>
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Time-of-Service Payment: Customer Service and Cash Management
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By Tom Hajny: This editorial outlines the rationale behind time-of-service payments, the psychological aspects of getting patients to pay their bills, and the major obstacles (and practical hints) to implementing time-of-service collections with office staff.
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