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Other links at Podcasts |
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Time-of-Service Payment: Customer Service and Cash Management
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By Tom Hajny: This editorial outlines the rationale behind time-of-service payments, the psychological aspects of getting patients to pay their bills, and the major obstacles (and practical hints) to implementing time-of-service collections with office staff.
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Hot Topics In Employment Law 2006 with Attorney Shay Zeemer
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Shay Ellen Zeemer practices litigation and counseling in Labor and Employment Law at the Powell Goldstein office in Atlanta, Georgia. Her practice includes representing management in employment discrimination lawsuits in various state, federal and administrative jurisdictions, including race, sex, disability, family and medical leave, and other discrimination claims. This podcast interview discusses the hot topics in employment law right now; what areas listeners need to pay the most attention to over the next year; unique employment issues do medical practices face; do small practices really need to worry about employment laws; the sense that everyone just "gets along" in a small office; discrimination and sexual harassment; what steps a medical practice needs to take to minimize employment risks; and what every-day steps can a medical practice take to make sure it stays on the right side of the employment laws?
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Preventing Workplace Violence in the Healthcare Setting
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Sheila Dunn, D.A., MT (ASCP) and Sarah Alholm, M.A.S. of Quality America, Inc. discuss Preventing Workplace Violence in the Healthcare Setting. In this podcast, these experts discuss how widespread these incidents are and how practices should prepare for workplace violence. They also review who are the most likely perpetrators of workplace violence, security measures recommended for medical offices, and the tie-in with OSHA regulations. Quality America, Inc. (www.quality-america.com).
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