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Other links at Podcasts |
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The Role of the Medical Office Manager
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Interview with Richard Blanchette, Executive Director, PAHCOM (Professional Association for Health Care Office Management). Mr. Blanchette describes the day-to-day responsibilities of the office manager, the mission of PAHCOM in its support of physicians and medical practices, guidelines for physicians on hiring a qualified office manager, physician "partnering" with the office manager and the future of the profession of medical office management. More info can be found at www.pahcom.com.
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Podcast: Feedback - The Breakfast of Champions with Irv Rubin
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Dr. Rubin, the author of "Dying for Compassion," discusses in this 20-minute podcast the roots of his own deep interest in feedback, why hearing the word "feedback" causes most people to cringe, and the negative consequences of poorly delivered feedback. Hear also his opinion of the 360-degree feedback craze, how to make delivering bad news a "win-win" and he wraps up with a few practical suggestions on how to improve giving and receiving feedback. <a href="http://www.temenosinc.com">http://www.temenosinc.com</a>
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How to Get Paid for Hospital Services with Betsy Nicoletti, MS, CPC, President of Medical Practice C
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In this 20 minute podcast, Betsy reviews details surrounding physicians getting paid for hospital services. Can physicians get paid if they have to see a sick patient more than once a day? What does group membership have to do with getting paid for hospital services? What is the difference between observation admission series of codes and the observation with discharge codes? What are the rules for critical care? What about the proper way to bill follow up visits after an initial inpatient consultation?
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Mystery Shoppers for the Medical Practice
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Jodi Manfredi, Founder and President of Examine Your Practice, a company dedicated to the process of using "mystery shoppers" for the medical practice. In this podcast interview, Ms. Manfredi, who has had more than 20 years in the healthcare industry, talks about the type of practices that can benefit from the process of using a mystery shopper, the benefits of using a company to discover the positives and negatives in a practice, and how the healthcare industry is changing as a result of this type of service. Her site is www.examineyourpractice.com.
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