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Other links at Podcasts |
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Streamlining Workflow in the Medical Practice
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The author of the best selling book, Take Back Time: Bringing Time Management to Medicine discusses in this 20-minute podcast the hot topic of "Workflow" in the medical practice, the most important issues to increase efficiency, how the economy is bringing these workflow issues into the spotlight, the low-down on doctors and their schedules, how can staff really implement change, how to adopt inexpensive tech tools and why quality is essential in the discussion about workflow.
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The Ultimate Partnership: Getting Patients on Your Side
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Judy Capko, Author of the Best-Seller Secrets of the Best-Run Practices and her newest book "Take Back Time: Bringing Time Managmenet to Medicine", discusses in this 20-minute podcast how to get patients on your side. She explains why patients are becoming even more demanding, what patients really want from their doctors, how practices can take advantage of technology to partner with patients, how to effectively use a practice website and how to make a medical practice more friendly...and what it takes to create a true partnership with patients.
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Podcast: The Patient-Centered Medical Home: How to Advance Patient Care Through Technology with Jim
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In this 20-minute podcast, <span style="font-weight: bold;">Jim Stape, Practice Manager at Gilbert Center for Family Medicine</span> in Gilbert, Arizona, <a href="http://www.gilbertcenter.net" target="_blank">www.gilbertcenter.net</a> discusses the lessons learned by their small practice in applying for, and successfully gaining, NCQA patient-centered medical home recognition. He covers why the practice executives thought that they could achieve NCQA patient-centered medical home recognition, how and why incorporate Health IT to measure and report on care-giving activities, the tools and processes that have been especially helpful to them, the top benefits to the patients, and words of wisdom (and encouragement) for other small practices applying for the PCMH recognition. This podcast accompanies the excellent article that Jim Stape wrote for the Nov/Dec issue of The Journal of Medical Practice Management. For listeners who want a free copy of this issue, send an email to info@greenbranch.com.
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Feedback: The Breakfast of Champions by Irv Rubin
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Dr. Rubin, the author of "Dying for Compassion," discusses in this 20-minute podcast the roots of his own deep interest in feedback, why hearing the word "feedback" causes most people to cringe, and the negative consequences of poorly delivered feedback. Hear also his opinion of the 360-degree feedback craze, how to make delivering bad news a "win-win" and he wraps up with a few practical suggestions on how to improve giving and receiving feedback.
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