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Other links at Podcasts |
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Time-of-Service Payment: Customer Service and Cash Management
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By Tom Hajny: This editorial outlines the rationale behind time-of-service payments, the psychological aspects of getting patients to pay their bills, and the major obstacles (and practical hints) to implementing time-of-service collections with office staff.
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The Future of One-Way Patient Communication
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In this podcast, Gary Szasz of Cellminder discusses strategies that practices employ to communicate with patients, the advantages of virtual communications, the culture shift in practices necessary to increase patient satisfaction, the way practices can save time and money, and the other advantages of virtual communication beyond saving time and money.
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Politics and Healthcare 2008
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In this 20-minute podcast, Owen Dahl, MBA, FACHE, CHBC, author of Think Business! Medical Practice Qualtity, Efficiency, Profits discusses the current issues facing our representatives in Washington including -- his best guess on the 10.5% Medicare issue, the difference between national health insurance and single payer insurance, who are the key players to watch in Washington, the changes in DC that will have an impact on private practices, and how physicians and adminstrators can keep in touch with their representatives and how they can get involved on a local level.
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Managed Care Contracting, Top Considerations
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Susan Childs, FACMPE, of Evolution Healthcare Consulting, in this 20-minute podcast, discusses the most important aspects to consider when negotiating a managed care contract, how to convey the value and culture of your practice to insurance companies, the threat to terminate a contract (should it ever be done?), the most important contract language to address and strategies to use to keep up with the timeline of your contracts. Evolution Healthcare Consulting www.evohcc.com
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