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Other links at Podcasts |
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Becoming a Better Delegator
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From an article in The Journal of Medical Practice Management by Laura Sachs. Most medical practice managers know that delegation is a useful practice management tool to streamline both personal and practice efficiency. However, delegation is often underused, misused, and misunderstood.
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Interview with Dr. Gordon Moore, Solo Family Practice Physician
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Kent Bottles, MD, interviews Dr. Gordon Moore, solo family practice physician in Rochester, New York and Institute for Healthcare Improvement faculty member. They chat about open access patient scheduling, lowering practice overhead, and returning joy to the physician workplace.
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Innovative Ways to Boost Morale In Your Practice by Laura Sachs Hills
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Employees with high morale are likely to work harder, contribute more to your practice, and stay with you. With a little ingenuity, almost anyone can come up with affordable, effective morale boosters that can add fun and excitement to your practice. This podcast suggests tried-and-true morale boosting techniques to be used with your staff, such as meeting enhancements, contests, and outings.
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Grow Your Practice from the Inside Out
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Why is it that some practices have a flair for rapid growth? It is a combination of good financial planning and terrific customer service that drives referrals. In this 20-minute podcast, Judy Capko, author of the runaway best seller, Secrets of the Best-Run Practices discusses elements of how patients rate their doctors, the most common complaints patients have about their physicians, the importance of office aesthetics, the use of technology for patients to better "connect" with their doctors, and the use of mystery patients or mystery shoppers in the medical practice.
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